An
office assistant has been dismissed for poor performance after making one too
many mistakes at work. The employee failed to correctly package and despatch
parcels to several clients and on one occasion sent the wrong watch and repair
to a customer.
The
Employment Relations Authority upheld the employee’s personal grievance claim
for unjustified dismissal.
The
ERA held that the employer failed to act as a fair and reasonable employer
could have done in the circumstances by not providing the employee with a full
opportunity to improve her performance.
The
ERA also found that the employer had failed to put the employee on notice that
her employment was in jeopardy.
The
ERA ordered the employer to pay the employee three months’ lost wages and
$7,500 compensation for humiliation, loss of dignity, and injury to feelings
plus $1,750 towards her costs.
Alan Knowsley
Employment Lawyer Wellington
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