The ERA found the dismissal to be unjustified
because the policies were unclear and had not been put in writing. In addition the sale had been carried out by
the employee’s supervisor, who knew the employee had marked down the items but
said nothing at the time of the sale.
This was held to be approval of the transaction.
If you want to enforce policies and procedures
you need to set them out clearly, and preferably in writing. You must also make sure they are brought to
the staff’s attention and enforced in a consistent way.
If you need assistance getting policies into
place, or enforcing them, give me a call on (04) 473 6850.
Alan Knowsley
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